Frequently Asked Questions
Everything you need to know about bringing Rosamy Designs into your home.
What materials are used in Rosamy Designs products?
We prioritize premium, sustainable materials including FSC-certified wood, organic textiles, and artisan-grade ceramics to ensure every piece is both beautiful and durable.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days. For larger furniture items, our white-glove delivery service may take 2-3 weeks depending on your location.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original condition. Please note that custom-made furniture and final sale items are non-returnable.
Are your products handmade?
Many of our collections are handcrafted by skilled artisans. Because of this, slight variations in color and texture are expected, making each Rosamy Designs piece unique.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number and a link to our tracking portal to monitor your delivery in real-time.